Content Server role and associations

The Content Server Server role in the Site zone that uses an HTTP/HTTPS Web-based file retrieval component to search for interactions. The content server’s search is triggered by the Locator, which is the Interaction Applications’ DLL. provides a Web Service to allow external applications to retrieve recorded files from an Recorder, including files stored on Archive.

A Content Server role should enabled on any Recorder (TDM, IP, or Screen), CAM server, or ATSM. The system creates an association between one of these and the Content Server role automatically, and will warn you if you remove it.

This role is used with these platforms:

Consolidated
Recorder

This section also describes the roles associated with the Content Server role.