Content Server server role settings

 

Parameter

Description

Interface Configuration

HTTP Port

The port on which to listen for HTTP requests.

Default: 29500

Internal Configuration

Session Cache Path

The Content Server Server role in the Site zone that uses an HTTP/HTTPS Web-based file retrieval component to search for interactions. The content server’s search is triggered by the Locator, which is the Interaction Applications’ DLL. uses this location to cache intermediate files that it may create while serving requests. These files are created whenever the Content Server performs significant work on the original recorded files before the data is in the correct form to return to the requestor.

Default:

.\contentserver\SessionCache (relative to the %Impact 360% data directory)

Timeout for Archive Retrieval (seconds)

This is the length of time, in seconds, to wait for Archive to respond to requests for file retrieval. If no response is received within this time, the request is considered to have failed. Used only when Archive is enabled on the same server as the Content Server.

Default: 300 seconds (5 minutes)

Token Validation Configuration

Disable all token checking

Select this check box to prevent token checks. This feature is used only for troubleshooting purposes.

Default: Disabled

Verify IP addresses

Select this check box to verify IP addresses in tokens. This is not recommended for use where there may be issues matching the token address to that of the low-level network connection (for example, where tokens are created on servers for use by client browsers).

Default: Disabled

Allow legacy tokens

Select this check box if both of the following are true:

Explanation:

Legacy (7.x) servers send only security tokens encrypted with DES in requests to obtain recorded files.

If the Security Token Passphrase setting specifies a value, the Content Server accepts only tokens encrypted with AES, unless this setting is selected.

If this setting is selected, the Content Server also accepts the DES-encrypted tokens sent by the legacy (7.x) servers.

Default: Disabled

Audio Real-Time Monitor Configuration

First Live Monitor port

Defines the beginning range of UDP port numbers on which the Content Server receives live monitor audio from the recorder. Changes saved take effect immediately (no restart required).

  • An even number is required; odd numbers are not allowed.

  • Must be less than or equal to the Last Live Monitor port number.

Valid range: 8192 – 49152

Default: 36000

Last Live Monitor port

Defines the ending range of UDP port numbers on which the Content Server receives live monitor audio from the recorder. Changes saved take effect immediately (no restart required).

  • An even number is required; odd numbers are not allowed.

  • Must be greater than or equal to the First Live Monitor port number.

  • The recommended number of UDP ports to use is determined by the sizing guidelines for the server.

Valid range: 8192 – 49152

Default: 36998

Content Server role and associations

Content Server server role associations