Transfer archived data
To move the contents of one Archive media to another, you can use the Archive media migration feature. This feature is typically used to transfer archived data from removable media (tapes, DVDs) to fixed media (SAN, FTP, Centera, Amazon S3, Hitachi HCP).
The original calls remain on the original media, as do the database representation of these calls. Although referred to as "transfer," this is a copy operation, not a move operation.
Transfer of data from both ContactStore tapes and MediaStore tapes is supported. All calls copied to the destination drive will be represented in the Archive database.
Access to source drives during transfer
While in Replay mode the source drives are generally available for replay from reply applications or from the Transfer drive. While transfer activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. is occurring, other replay requests from replay applications may be delayed or denied.
Transfer and encryption
You can enable encryption on the target media to have previously unencrypted archive files encrypted on the new media.
Archiver supports shutdown during a transfer operation; on the next restart, the transfer is resumed from the shutdown point.
Transfer of Mediastore tapes
The Transfer drive queries the Archive database to determine which TARs are present on the source media. Therefore, the source media must be represented in the Archive database prior to starting a transfer.
MediaStore tapes, however, are not represented normally in the Archive database, nor do they contain TAR files. During the transfer process for MediaStore tapes, Archiver enumerates the INUMs on the tape without any database queries and transfers accordingly.

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The Archiver transfers ALL archive data from the source media to the destination media. You cannot transfer only specific data.
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Once the Archiver detects the source media, it begins the transfer.
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To re-process removable media, you must eject that media and insert another one. Once the Archiver begins the transfer from the second media, stop the Archiver service. Insert the original media and restart the Archiver service. Archiver will recognize that the source has changed and will begin to process that media.
Contact Support for help re-processing fixed media.

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An Override Retention Settings check box becomes available when you change the Drive Mode of a drive to Transfer drive.
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If you do not select the Override Retention Settings check box, the transferred data retains the expiry that was configured for it at the time the data was originally archived.
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If you select the Override Retention Settings check box, the Retention Period settings become available in the user interface. Use the Retention Period settings to specify a new expiry value for the transferred data.

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Define any fixed media to be used in the process.
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Define the source drive as an archive drive in Replay drive mode. It is insufficient to merely disable the write capability or otherwise cause the drive to go into Replay mode. If the source drive is operating in any other Drive Mode, it will not be available as a source for the migration.
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Define the destination drive as an archive drive in Transfer drive mode. Include in the drive definition the association to the source Replay drive.

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In Enterprise manager, go to Recording Management > Campaigns > Archive Media to define any fixed media to be used in the process.
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At the Recorder Manager Archive > Drives tab, select Create to define the source drive.
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Select the type of drive for the source drive.
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For Drive Mode, select Replay drive.
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Complete the rest of the drive definition as appropriate for the drive.
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At the Recorder Manager Archive > Drives tab, select Create to define the target drive.
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Select the type of drive for the target drive.
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For Drive Mode, select Transfer drive.
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As the Source Drive Name, use the drop-down to select the Replay drive that contains the source data.
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Complete the rest of the drive definition as appropriate for the drive. All other transfer drive settings (encrypt contents, content type, and so on) apply and affect how data is written to the destination media.
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If the transfer drive type is Hitachi HCP, the Hitachi HCP Retention Class setting is not available.
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If the transfer drive type is EMC Centerra, the EMC Retention Class/Period setting is not available.
Enable Encrypt Contents to have previously unencrypted data encrypted during the transfer process.
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If you want the transferred data to have the same expiry value that it had on the source drive, do not select the Override Retention Settings check box.
If you want the transferred data to have a new expiry value, select the Override Retention Settings check box. Use the Retention Period settings to specify the new expiry value for the transferred data.
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Save the new drive settings.
The system updates the archiver service with the new drive information.

Once the transfer begins:
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If the source media (such as a SAN) is larger than the destination media (such as a Tape), multiple destination media need to be swapped in order to complete the transfer.
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If the source media (such as a Tape) is smaller than the destination media (such as a SAN), multiple source media need to be swapped in order to complete the transfer.
You can track the progress of the transfer through the Archive > Status page. The runtime counters present on that page are updated normally. The values in the Current Archive Point and the Last Call fields move as the transfer progresses.
When the transfer from the source media is complete, Archiver raises an ArchiveTransferComplete alarm. If multiple source media are being transferred, eject the first source media and insert a second one. Archiver automatically begins to transfer from source to destination media as soon as it detects available media present in the source drive. The ArchiveTransferComplete alarm is cleared when the new transfer begins.
Fixed source media behave in the same way as removable source media, except that there is nothing to eject. The transfer operation automatically pulls all files from the source media. Note that this may be a very large number of files, depending on the size of the source SAN, FTP, Amazon S3, or Centera.
All other normal archive error handling and alarming mechanisms also apply to output activity on the destination media.