Archive > Drives

Define individual drives for specific archive activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. through the Recorder Manager’s Archive > Drives tab. You can configure a drive to archive all recordings on the local Recorder, or to archive a campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads.-driven set of recordings pulled from local or remote Recorders.

You can add a new archive drive, edit archive settings, and delete drives. You can also eject media, print labels, reformat removable media, and verify media by replaying selections.

Information displayed for each defined drive

 

 

Field

Description

Drive Name

Lists the user-defined name for the drive.

Drive Type

Shows the selected drive type, such as DVD, RDX, Tape, IOMEGA REV, SAN/Hard drive, EMC Centera, FTP, Amazon S3, Azure Blob Storage, or Hitachi HCP drive.

Drive Mode

Indicates the Archive mode (Locally Recorded Content, Replay, Transfer, Centralized Content from Campaign) specified for the drive. When Centralized Content from Campaign is selected for a drive, this column displays the assigned campaign name.

Device Target(s)

Shows the path or location of the target media.

Current Media

Shows the active drive media such as DVD, tape, or buffer.

Drive Status

Displays the status of the archive drive. Possible status values include Ready, Empty, Faulty, Unknown, Full, Replay, Reconstructing, or (for local drives only) Reprocessing.

For removable media, the percentage of disk space used is displayed.

For non-removable media, such as a SAN or an EMC Centera drive, disk space used is not displayed.

Writable

Shows whether the drive is Writable or Read-Only. Writable drives are used for archiving new data or playing back archived content. Read-Only drives are used only to play back files from existing media or for media migration.

Supported archive devices

Add or edit an Archive drive

Verify archive media