Select your recording environment

Before you can run the Configuration Checker, you must select your recording environment.

Procedure

From any node of the Installations tree, or from the Data Sources, Attributes, or Rules screens, click the Configuration Checker button (a checkmark in the upper-right corner of the screen).

Details of the previous configuration check, if one has been done, appear in the lower portion of the window.
Under Using Integration Service to Control Recording, select one of the following:
- Record Voice Content – Check this option if audio (voice) is being recorded.
- Record Screen Content – Check this option if screens are being recorded.
- Integration with Dialer – Check this option if a Dialer switch is integrated with the recording environment.
Do one of the following:
- Click Check Configuration and follow procedures described in Check configurations.
- Click Recheck Problems to run the checker on the results of a Check Configuration. In some situations, rechecking problems provides additional details about the configuration problems found during the initial configuration check.
Click Close when finished.