Check configurations

Check configurations to identify and resolve configuration issues detected in the recording environment that prevent optimum performance. You can also experiment by checking configurations with different sets of options. For example, you can view configuration problems related to recording voice content, recording screen content, or both.

Here, you select either of these options, described in Select your recording environment, and then click Check Configuration again to display new results.

Procedure 

1. Click the Configuration Checker button (a checkmark in the upper-right corner of the screen).

2. Select the appropriate Recording Environment options, as described in Select your recording environment.

3. Click Check Configuration or Recheck Problems. New information displays, based on the currently selected options.

4. Review the Configuration Problems Found area, which contains the following information:

   Item	Description
   Area	Shows the area, either Installations, Data Sources, Attributes, or Rules, in which a problem has been found. Click on the link to open the area of Enterprise Manager where you can resolve the problem.
   Description	Describes the problem found in the displayed area. For a complete list of all possible problems that can be found, refer to View Configuration Checker details.
   Resolution	Tells you how to resolve the configuration problems found.

5. Do one of the following:

   • Click View Details and follow procedures described in View Configuration Checker details.

   • Click any other hyperlinked item, such as Installations or Data Sources, to go to that other area.

6. Click Close when finished.

Related topics

Select your recording environment

View Configuration Checker details