The value may be Internal or External.

• Internal. Enables Verint products to communicate with Verint servers. These keys are needed for cases In Risk Management, use cases to group interactionss according to the needs of the enterprise. Interactions can reside in multiple cases simultaneously. where a Verint product, such as Face to Face Interaction Recorder or Screen Capture, is running on a non-Verint installed server or system, such as an agent desktop.

• External. Allows published APIs to access product components and services. External keys are used by third parties to use Verint application or platform Predefined logical group of server roles installed together on a physical server. services.

A description of the purpose of the key.

When selected, the key is active and available for use by components. Keys are enabled by default.