Create an adapter

1. Click General Setup > Integration Adapters > Settings.

2. Click Create.

3. In the right-hand pane, under Choose a CTI Adapter to create, select the type of adapter that you are going to use.

4. Specify settings for this adapter in the right-hand pane. The following settings apply to all adapters. For settings specific to the adapter being created, refer to the associated Integration Guide.

   Field	Description
   Adapter Name	Type a unique name for this adapter. Do not use any special characters or characters that truncate xml. This is a required field and is not case sensitive.
   Description	Type a description of the adapter.
   Adapter Type	This is a read-only field that specifies the adapter selected above.
   Startup Type	Select a startup type: Automatic, Manual, or Disabled. This is a required field.
   DataSource	Select the data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. to which you want to associate this adapter.

5. Under Advanced Settings, use the Key and Value fields to enter any proprietary configuration for the Recorder Integration Service to use for this specific adapter.

6. Click Save. The adapter appears in the left-hand pane.

Related topics 

Edit an adapter

Delete an adapter

Start, stop, or restart an adapter

Create Integration Service adapters