Desktops pane screen reference

The Desktops Status screen contains two panes: a Desktops pane and a Desktop Details pane. This topic describes the features and columns on the Desktops pane.

Fields and options

The Desktops pane includes these fields and options.

Click in a column heading to sort the column in ascending or descending order. You can also click in a column heading to remove and add columns on the screen. You cannot sort the Current Users column.

Item

Description

Search

A search field appears at the upper right of the screen. You can use this field to search for individual desktops. You can search for the following items that are related to an individual desktop: Desktop Name, IP Address, or Current Users.

Configuration Messages Status

Click the Pending Messages icon icon to view the status of configuration messages currently being processed by the Enterprise Manager.

Desktop Name

The computer name of a desktop system or device that hosts WFO software components that have registered with the Enterprise Manager application.

IP address

The IP address of the desktop system or device that hosts WFO software components that have registered with the Enterprise Manager application.

Date Registered

The date on which the software components installed on the desktop or device registered with the Enterprise Manager application. The software components register with Enterprise Manager at the time they are installed.

Current Users

The username(s) of the user(s) currently logged into WFO from the desktop system or device.

Last Connection

The most recent time that the desktop system or device was seen to have a connection. By default, the most recent connection appears at the top of the list.

Desktop Details pane screen reference

Collect desktop log files

Search for an individual desktop

Monitoring and troubleshooting agent desktops or devices