To maximize the Instances pane, click this icon . To minimize the pane, click this icon .

Displays the user-defined name of the server on which the alarm instance exists. (This name is the name specified in the Server Name field of the System Management > Enterprise > Settings screen for the server.)

If different server names display in this column, the same alarm is triggered on multiple servers.

If the same server name displays repeatedly in this column, the same alarm is triggered multiple times on the server.

This column does not display when the Show Desktop Alarms filter option is selected.

Displays the fully-qualified domain name (FQDN) of the desktop system on which the alarm is active.

If different desktop names display in this column, the same alarm is triggered on multiple desktops.

If the same desktop name displays repeatedly in this column, the same alarm is triggered multiple times on the desktop.

This column displays only when the Show Desktop Alarms filter option is selected.

Displays the Alarm Name as it appears in the user interface.

Note: Each alarm also has an internal alarm name, which is different from the Alarm Name that displays in the user interface. The internal alarm name is used by internal components of the alarm system and appears in log files.

Lists the date and time at which the alarm instances were raised (or triggered).

The time displays in the local time Time axis in the system that refers to the time on the clock in the location where the operation occurred. zone of the user viewing the Alarms Dashboard.

The status of an alarm can be either of the following:

• Active - Indicates the conditions causing the alarm still exist. To resolve the alarm, view the alarm details, perform the corrective action steps, and acknowledge the alarm.

• Ack Pending (date/time) - Indicates that the system is completing the alarm acknowledgment process, and the date and time at which the alarm was acknowledged. This status displays immediately after an administrator, or the system, acknowledges an alarm.

  Note: The Ack Pending status usually exists for approximately 30 seconds after alarm acknowledgment. The status can exist longer when there is much alarm activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule. on a server (or in other isolated cases In Risk Management, use cases to group interactionss according to the needs of the enterprise. Interactions can reside in multiple cases simultaneously.).