To record terminal sessions

In Enterprise Manager, click Recording Management > Data Sources, and then create a LAN (Screen) data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. and assign the data source to an Integration Service server.
Create a Workstation Group and associate it with a recorder, as described in Create workstation groups.
Create a Workstation, using Windows OS/2 or Windows Terminal Server as the platform Predefined logical group of server roles installed together on a physical server., as described in Define workstations. Repeat this step for each Terminal Server to be configured. The Terminal Server name may be either a subnet or a workstation name. Assign it to the Workstation Group created in the previous step.

Do not assign this Workstation to an Employee (on the People page) or to an Extension.
Click Employee, and then assign the Terminal Server Employee Windows logon ID to the Employee. Repeat this for each Employee.
Configure Phone data source(s) and member group(s) as required.
Do one of the following:
- Assign an Extension to the employee, if the phone seating arrangement is Fixed.
- Assign a Phone Logon ID to a person, if the phone seating arrangement is Free.
- Assign an Extension or Phone Logon ID to the employee, if the phone seating arrangement is Hybrid.
  
  For more information on seating arrangements, refer to Create an employee.
Create a recording rule to record screens. For more information on creating recording rules, refer to Set up recording rules.

Screens on the Terminal Server are now recorded according to the screen capture settings defined in the Workstation Group.

The above steps describe one way of configuring Terminal Server Screen Capture. There are other variations. For example, multiple Workstation Groups can be created and each Terminal Server can be assigned to a different Workstation Group.