Microsoft Teams Group member group settings

Setting	Description
Name	Type a unique name for the member group.
Description	Type a description for this member group (optional).
Recorder Control Type	Full Delivery (External Controlled) - Recording is controlled by a 3rd party application which redirects audio to the Recorder. This setting is the default. Selective Delivery (Duplicate Streamed) - The Recorder Integration Service will dynamically engage the audio stream in real time based off the CTI feed.
Recorder Load Balancing Type	The setting None is selected by default and cannot be changed. The Recorder Integration Service will internally load balance the calls to the recorders.
Recorder Fallback Type	Never (Application) - With this setting, if CTI is disconnected, no audio or screen recording will be kept. If CTI is up, CTI segments will be retained. On CTI Disconnection (Performance) - If CTI is disconnected, audio recording continues (VOX-detected segments will be retained). If CTI is up, only CTI segments with recorded audio are retained. VOX segments (not associated to CTI calls) will be discarded. You can set a Rollback Period in the phone data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. to specify the length of time preceding a disconnection for which recordings will be held. Always (Liability) - If CTI is disconnected, audio recording continues (VOX-detected segments will be retained). If CTI is up, both CTI- and VOX-detected segments will be retained. (If a signaling protocol is configured, it will be used before VOX to record the call.) This setting is the default.
Shared Recorders	Use this section to associate one or more Recorder server roles with this Member Group. You must associate the member group either to an IP Recorder server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system., an IP Recorder Video server role, or both.
Shared Recorder Adapter Proxy Services	Use this section to associate one or more Recorder Adapter Proxy Service server roles with this Member Group. You must associate a Recorder Adapter Proxy Service server role to the member group. The Recorder Adapter Proxy Service server role must be on the same server as the Recorder server role associated to the member group in the Shared Recorders setting. Correct associations include any of the following: Recorder Adapter Proxy Service + IP Recorder Recorder Adapter Proxy Service + IP Recorder Video Recorder Adapter Proxy Service + IP Recorder + IP Recorder Video
Advanced Parameters	Use the Key and Value fields to enter the advanced parameters required for your system. Only add advanced parameters in consultation with Verint Support or Field Engineers.

Name

Type a unique name for the member group.

Description

Type a description for this member group (optional).

Recorder Control Type

Full Delivery (External Controlled) - Recording is controlled by a 3rd party application which redirects audio to the Recorder. This setting is the default.
Selective Delivery (Duplicate Streamed) - The Recorder Integration Service will dynamically engage the audio stream in real time based off the CTI feed.

Recorder Load Balancing Type

The setting None is selected by default and cannot be changed. The Recorder Integration Service will internally load balance the calls to the recorders.

Recorder Fallback Type

Never (Application) - With this setting, if CTI is disconnected, no audio or screen recording will be kept. If CTI is up, CTI segments will be retained.
On CTI Disconnection (Performance) - If CTI is disconnected, audio recording continues (VOX-detected segments will be retained). If CTI is up, only CTI segments with recorded audio are retained. VOX segments (not associated to CTI calls) will be discarded. You can set a Rollback Period in the phone data source Third-party systems that provide data to the system, including employee and device states, and data change events. Typical data sources are phone switches, PBXs, or LANs. to specify the length of time preceding a disconnection for which recordings will be held.
Always (Liability) - If CTI is disconnected, audio recording continues (VOX-detected segments will be retained). If CTI is up, both CTI- and VOX-detected segments will be retained. (If a signaling protocol is configured, it will be used before VOX to record the call.) This setting is the default.

Shared Recorders

Use this section to associate one or more Recorder server roles with this Member Group. You must associate the member group either to an IP Recorder server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system., an IP Recorder Video server role, or both.

Shared Recorder Adapter Proxy Services

Use this section to associate one or more Recorder Adapter Proxy Service server roles with this Member Group. You must associate a Recorder Adapter Proxy Service server role to the member group. The Recorder Adapter Proxy Service server role must be on the same server as the Recorder server role associated to the member group in the Shared Recorders setting.

Correct associations include any of the following:

Recorder Adapter Proxy Service + IP Recorder
Recorder Adapter Proxy Service + IP Recorder Video
Recorder Adapter Proxy Service + IP Recorder + IP Recorder Video

Advanced Parameters

Use the Key and Value fields to enter the advanced parameters required for your system. Only add advanced parameters in consultation with Verint Support or Field Engineers.