Framework Database Server Role Associations
Associated Roles |
Mandatory, Optional, or If Exists |
Association Scope |
Association Type & Limits |
Why is this Association Required or used? |
---|---|---|---|---|
Mandatory |
Enterprise |
One-to-One |
Automatic association |
|
FrameworkWHDB |
Optional |
Enterprise |
One-to-One |
Data acquisition, required for solutions that include the Scorecards Product that assists agents, supervisors and all contact center employees to focus on critical aspects of their performance and identify opportunities for improvement. application. |
The Framework Data Warehouse Server role in the Data Center used to store Scorecard metrics and processed data for reporting purposes. is optional for the Framework Database Server role in the Data Center (also known as BPMain) that stores user, organization and group data, including user preferences and security data (roles, permissions, and license information). role. If it does not exist, no error message will be generated.