Framework Database Server Role Associations

Associated Roles

Mandatory, Optional, or If Exists

Association Scope

Association Type & Limits

Why is this Association Required or used?

Framework Applications Server role in the Data Center that provides the system’s core applications. It is a mandatory server role in the system and required for all packages.

Mandatory

Enterprise

One-to-One

Automatic association

FrameworkWHDB

Optional

Enterprise

One-to-One

Data acquisition, required for solutions that include the Scorecards Product that assists agents, supervisors and all contact center employees to focus on critical aspects of their performance and identify opportunities for improvement. application.

The Framework Data Warehouse Server role in the Data Center used to store Scorecard metrics and processed data for reporting purposes. is optional for the Framework Database Server role in the Data Center (also known as BPMain) that stores user, organization and group data, including user preferences and security data (roles, permissions, and license information). role. If it does not exist, no error message will be generated.

Framework Database Server Role and Associations

Framework Database Server Role